Design to align with user’s mental model: Help users understand how a system works and how their actions affect it. Capture the user’s expectations, behaviour’s, and preferences to improve the AI system’s interactions with them. Design for Trust and Reliance: Calibrating users’
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Design thinking has always been an approach tied to observation, analysis, research?—?all the things you need to do (as a designer) to solve a problem for your client. But how you process that information, learn from it, and apply it to your
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